With 2021 on the horizon, many are happy to be putting 2020 to bed. While 2021 is still sending us mixed signals, your business, your community, even your family’s prosperity is going to rely on you challenging those signals back with flares. Are you ready to live in the solution? Are your year-end conversations about the woes of 2020 or are they about uncovering the opportunities you should take advantage of in 2021? Will 2021 be a go big or go home year for you?
Are you a glass half full or half empty person? Do you think people are more or less connected now compared to pre-covid times. What about the people around you? The people in your organization? If you are thinking they are less connected, my next question is how have you adapted? How have you encouraged support for flexibility? How have you listened to what people around you need right now to still be successful?
Did you know your employee experience has a high impact on your customer experience, therefore, your ability to sustain and grow? When you create a good employee experience you can create good customer experience. Your effort to create a better workplace can directly affect how your customers see your company.
The Employee Experience – Your Future Proofing Plan
In the year 2020, companies were challenged to be flexible, improve communication, and put a stronger foot forward when it comes to collaboration on team projects. What do all of these things have in common? They impact the experience your employees have every day. The employee experience, we are talking more than the perks, can increase client advocacy by 12% and has been responsible for 2.5X greater revenue growth.
Who you hire in your company matters, they affect the way that your business is run. Having a good team behind you and the experience they offer is a game changer. Hire the right fit for you.
If you need to fill the gaps in your team’s skills or increase the size of your team click here
If you have who you need & need to re-engage them or improve your people driven ROI click here